General Info

Conditions of Sales

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Conditions of Sales

1 – GENERAL INFORMATION REQUIRED TO BUYER
Pursuant to and for the purposes of art. 7 of D.L.vo April 9, 2003, n. 70, the seller shall notify the buyer that the goods / services covered by this contract are provided by Pivert Srl, with registered office at Via Diomede Pantaleoni 33, 00166 Rome (RM), PI 13,059,841,000.

Any communication or request for information may be submitted in writing to: Pivert Srl, Via Diomede Pantaleoni 33, 00166 Rome (RM) or by e-mail by writing to info@pivert-store.com

Pivert Srl (henceforth referred to as “Seller”) proposes the website www.pivert-store.com services product sales, below the “Services”, for the mark Pivert, hereinafter also referred to as the “Supplier” . Users who register and wish to use the Services, accept the terms and conditions provided herein.

2 – Download and consultation of the terms and conditions of the Contract
The Customer may retain copies of these general terms, as well as the documents that make up the Agreement relating to the Products purchased on the Site, using the normal functionality of your browser (eg .: “File” -> “Save As”).

In addition, the customer can store data of his own Order, either by downloading the GCS, as provided for in Article 1.1 and saving, with the support of the functions of your browser, the data summarized in the last page before forwarding of each order, is awaiting email order Confirmation that Pivert will send, for forwarding the Order, to the email address specified by the customer.
The data of each order will be saved by Pivert on their systems. In order to preserve the confidentiality of such information, access to them, by the customer, will be allowed only after prior authentication in the restricted area of the site called “Account”, by inserting the appropriate logon credentials by the Client as are attributed to the time of registration to the Site. In this restricted area, using your credentials, the customer can consult the contracts already concluded, pending orders and those just passed, and to update and save your contact information, any bank information and / or data relating to the subscription of the newsletter service. The Customer undertakes to treat as confidential the credentials of access to that reserved area of the Site and not to make them available to third parties.

3 – Conclusion of the contract
Users have the ability to make all their orders from the pages of the site www.pivert-store.com.

Each user claims to have the full right to use credit cards or other payment instruments used on the site www.pivert-store.com and that the same have enough credit to cover all costs related to the purchase of products through www.pivert- store.com.

After viewing the products you can choose the one of interest by selecting the “Buy” button in this way will be shown a summary page containing information relating to the product price. In the “Shopping Cart”, the user can check the types of products you want to buy, their prices and shipping charges. At this point you can confirm the order, cancel it or change it.

With the selection of the button “Purchase” during the checkout process, you agree to accept fully and without reserve the entirety of these Conditions of Sale.
The recorded data constitutes proof of the transactions between the seller and the users. The Seller will confirm the receipt of the order by sending an e-mail and / or automated messages. The prices of goods / services provided, any taxes and fees, as well as additional costs for shipping and packing are indicated accurately when defining the order, before the confirmation of the same, and before payment.

The products remain the property of the Supplier until the total liquidation of the amount due.

The Seller reserves the right to refuse an order for any member that there is an ongoing dispute.

The discount and price comparisons are calculated using list prices reported by the Supplier. The Seller reserves the right to change prices at any time, but the products will be billed based on the rates in effect at the time of storage of the orders (to booking availability of the product).

The order is subject to these terms and conditions governing the contract in such a way as to exclude any other terms and conditions under which an order may be made by the buyer.

4 – Prices and Rates
The prices of goods / services provided, any taxes and fees, as well as additional costs for shipping and packing are indicated accurately when defining the order, before the confirmation of the same. Information on the costs for shipping and any free shipping are also found in the section FAQ.

5 – Delivery

The products for which the order has been accepted by the Seller will be delivered to the address indicated by the buyer in the purchase order, on average courier, within 4 working days from the time of order, excluding weekends and public holidays, and except in special weather conditions and / or shipping addresses not easily accessible (eg snow, islands, etc …).

Delivery is by shippers and / or trusted couriers to shipping costs shown on the screen during the completion of the order, calculated according to the weight, volume and destination of the goods.

The cost of shipping depends on the country in which the object is to be sent.

Each delivery is considered completed from the moment in which the carrier puts the products available to the buyer, as resulting from the system used by the carrier to track shipments. It is the responsibility of the recipient to verify the products upon delivery and possibly raise reserves and claims that appear justified, including the ability to refuse the package if it was open or door signs of deterioration.

The reserves and complaints must be addressed to the Seller a registered letter or e-mail to the addresses indicated in art. 1.

6 – Payment
The balance of the purchase is made through PayPal, credit card or prepaid card. The cards accepted are all those belonging to the Visa, Visa Electron, MasterCard and Postepay.

For added safety the only banking partner has access to the data of the card used for payment, while the seller has no chance to know or store such data.

In the event that the virtual POS (point of sale terminal on the Internet) communicates the rejection of the paper, the order will be automatically canceled, online informing the buyer of that cancellation.

In case of non availability of the product after the order has already been made, the buyer will be informed by e-mail of its cancellation. Following such cancellation the rapidity of accreditation in the bank account of the buyer will depend on the type of credit card and conditions of each banking organization.

7 – Return Policy
Pursuant to Legislative Decree. N. 21/2014 – “Implementation of Directive 2011/83 / EU on consumer rights” – you can cancel the contract, without giving any reason within 14 days.

The withdrawal period will expire after 14 days from the day when the purchaser or a third party other than the carrier and designated by the purchaser acquires the physical possession of the goods.

To exercise the right of withdrawal, the buyer is obliged to inform Pivert Pivert Srl Srl, Via Diomede Pantaleoni 33, 00166 Rome, Tel +39.06.6245523, email: info@pivert-store.com of its decision to terminate this contract by an unequivocal statement (eg a letter sent by mail or e-mail).

After communicating the will to return the goods, the consumer has 14 days to return the products purchased at the following address:

Pivert Srl
Via Diomede Pantaleoni 33-00166 Rome

Upon receipt of the goods Pivert will refund the amount paid by the purchaser to purchase.

The cost of return shipping will be charged to the purchaser of the goods.

The Pivert Products must be returned:
– Properly packed in their original packaging, in perfect condition for resale (not damaged, damaged or soiled) and equipped with all accessories, instructions for use and documentation;
– Bearing the transport document (present in the original), so as to enable the consumer to identify Pivert (order number, name and address);
– Without manifest signs of use, if not those compatible with the operation of a normal test article. That is, they must not bear a trace of prolonged use in excess of the time required for a test and should not be in a state that does not allow the resale.

If the product returned Pivert does not comply with the provisions of the preceding paragraph, the withdrawal will not be enforceable.

Please contact our customer service department at info@pivert-store.com for more information.

8 – Ensure compliance of the goods
The Supplier is liable to the buyer for any lack of conformity of the goods purchased under and for the purposes of the provisions of the Consumer Code (Title III – Legal guarantee of conformity and commercial guarantees for consumer goods, CHAPTER I Of the sale of goods consumption, Articles. 128 et seq. of Legislative Decree 22.07.2005 n. 206), except in the case of defect known by the buyer at the time of conclusion of the purchase contract.

Any defects must be notified to the Seller (which will ensure the communication to the supplier of the product) within two months of its detection, by sending a registered letter. r. address indicated in art. 1. You take faith between the parties the date of the postmark of the registered letter itself.

9 – Data protection
The seller informs the buyer, pursuant to art. 13 of D.L.vo 30 June 2003, n. 196 (Privacy Act) relating to the protection of persons and other subjects regarding the processing of personal data, that the personal data provided by the buyer or otherwise acquired as part of the seller, will be handled in compliance with the mentioned legislation and DL n. 171/98 on privacy in telecommunications.

The personal data will be processed by the seller electronically with utmost confidentiality and will only be used for the execution of the contract and for the management of the purchase of the products. The communication of personal data is required for the provision of goods and their failure to communicate will be an impediment to the conclusion and execution of the contract.

The data controller is: Pivert Srl. No data treatment other than that necessary for the execution of the supply can be made without the express consent of the buyer.
Under Article. 7 of Legislative Decree 196/03, the buyer has the right to know the source of the personal data, the purposes and methods of treatment, the logic applied in case of treatment with electronic instruments, the identification the owner, manager and the representative appointed under article 5, paragraph 2, of soggettio categories of subjects to whom the personal data may be communicated or who can learn about them as appointed representative in the State, of managers or agents.

The buyer also has the right to obtain the updating, rectification or, when interested, integration of data, deletion, transformation into anonymous form or blocking of data processed unlawfully, including data which need not be kept for the purposes for which the data were collected or subsequently processed, certification that the above transactions have been notified, as also related to their contents, to those to whom the data were communicated or disseminated, except where this proves impossible or involves means manifestly disproportionate to the protected right.

Finally, the buyer has the right to object, in whole or in part, for legitimate reasons the processing of personal data concerning him, even to the scope of the collection, processing of personal data for purposes of sending advertising materials or direct selling or for carrying out market research or commercial communication. To exercise your rights under art. 7 of Legislative Decree 196/03, the buyer will be able to address his request in writing, by registered letter, or e-mail, to the holders of the treatment, sending your request to the addresses in art. 1.

10 – Intellectual Property
Provider reserves all rights on the texts, works, illustrations and images reproduced on the web pages of the site in accordance with www.pivert-store.com copyrights as well as in accordance with the Intellectual Property.

In this regard and in accordance with the provisions of the law on intellectual property, it authorizes the use only for private use unless otherwise specified, including additional restrictions on the Intellectual Property Code.

Any use is looming as forgery and is sanctioned in accordance with the Intellectual Property, except prior written permission from the Supplier. All total or partial reproduction of the catalog on the website www.pivert-store.com is strictly prohibited.

11 – Liability and Dispute
The photographs and texts reproduced to illustrate the products offered are not contractual. Consequently, the Seller shall not be liable for errors in any advertising of products for sale that had been received from the suppliers.

The Seller will not be responsible for damage caused, both material and immaterial or corporal, which could result from a malfunction or misuse of products sold. The same applies to changes to products that may have been made by the Supplier.

Seller’s liability, in any case, will be limited to the amount of the order and will not be required for simple errors or omissions that have been able to subsist despite all the precautions taken in the presentation of the products.

Seller shall not be responsible to a buyer or to a third party of any indirect damage, loss, profit or turnover occurred in any way, although they were reasonably foreseeable by the Seller.

Without limiting the preceding clauses, the liability of the Seller in accordance with these terms and conditions shall not exceed an amount equal to the amounts paid or to be paid for the transaction gave rise to that responsibility, whatever the cause or form of action in question.

Seller shall not be held liable for breach of contract in the event of failures in the inventory or product unavailability, force majeure, disruption or total or partial strike, particularly postal services and transport and / or communications, flood or fire.
In case of dispute, the buyer will contact the seller to get an amicable solution.

For all civil disputes relating to this contract or related to it, which may arise between the parties, the territorial imperative is the court of the place of residence or domicile of the buyer, if located in Italian territory, as required by Article . 63 of Legislative Decree No. 206 of 6 September 2005 “Consumer Code”, in relation to jurisdiction.

12 – Changes to the general conditions
The Seller reserves the right to change these general conditions of sale without notice, may change, delete or add both the content and services that are provided by the site is the format in which they appear or which are represented in its server . These changes will be effective from the time of their publication on the website www.pivert-store.com and must be accepted by the buyer each time you make a purchase through the site artigianino.com.

Registered users who do not agree with the changes of the general conditions, they must notify you and, as of the date on which the new version comes into force, will have to stop using the services of www.pivert-store.com.

In the event that any of the terms of the general conditions was illegal or unenforceable, shall be void in its own right and will apply to the agreements between the parties and, failing that, the provisions of the Civil Code.

14- Comprehensiveness
The purchase does not oblige the buyer other charges, expenses or obligations other than those set forth in this contract.